OPTICAL CENTER SCEAUX

be very careful about this opticien. I just want to share my experience with you. I suggest not buying enaything from them. read the following expeicnes to understand why. I am using glass more than 20 years. I have never ever seen such a opticien. there are few things you need to know before buying a glasses from this opticien: - they have no responsiblity regarding glasses. meaning, whatever happen is not their business, it does no matter what. in a simple wording, terms and condition of the purchase are nothing for them and they dont care. - they have policy in their shop: cheat the client, lye to the client and dont be honst with the client. they see the client as a nothing. the girls sitting in the front desk were trained perfetly to cheat the client. so, if you see them during your purcahse, you will end up with an extermely complicated situation: bad quality of glass, for sure the proection on the glass will go away within a few monthes, wrong documents and deleted important terms and conditions from the purcahse. if they said somthing, dont trust them, just record their voice as a evidence. ask them to mark what they are saying on the contract ( the paper version) with marker. - when you are buying the glasses, they are very kind with you. but when you are returning for any issue, they dont see you even. they dont answer your question. even they dont say hello to you. in this sense they might right, they have already collected the money. why they have to bother themselves replying you. - you may not belive, I went to another opticien and they resolve my problem in less than hour. without huge cost. there are plenty of very very good opticiens in the vicinity go there and buy from them. they will respect you and they will help you when you are in difficulty. as a responsible person, I shared my experience. purchasing from this opticien is up to you.

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Expérience très moyenne. Prise de RDV via la plateforme de la mutuelle Axa chez les partenaires opticiens. En fait c'est que du marketing car ils prennent les gens qui entrent sans prioriser... Ensuite Impossible d'avoir un devis le jour J car la connexion Itelis ne fonctionnait pas (pas de leur faute). Donc on m'a pris mes coordonnées pour m'appeler "la semaine prochaine "... j'aimais eu de rappel.. .visite le 15/11 et toujours pas de nouvelles le 25/11...

Un manque de professionnalisme dans ce magasin franchisé où ils laissent les gens attendre des dizaines de minutes sans s'intéresser à eux juste parce que certain vendeurs se mettent en pause alors qu'il y a plusieurs clients. Ce magasin est loin d'attirer beaucoup de monde donc lorsque plusieurs clients attendent, le minimum est de les servir quitte à décaler sa pause de 5 ou 10 mn. Je ne reviendrais pas.

J’ai eu de la chance que ce Centre Optique soit resté ouvert au mois d’août pour que je le découvre avec une agréable surprise pour y commander mes lunettes solaires parmi un grand choix de lunettes de marque. Merci Laura pour votre écoute, vos conseils avisés, votre disponibilité alors que vous étiez sans cesse sollicitée et votre professionnalisme toujours avec le sourire. J’y reviendrai avec plaisir 🤗